Club Ride Commuter Services

Club Ride Commuter Services

Las Vegas, Nevada
An annual transportation coordinator survey is being conducted with the goal of gaining insights into how transportation coordinators view the program, what could be done to help them promote Club Ride and alternative transportation modes and any additional feedback they have that could influence the program moving forward.
UrbanTrans has been performing annual program evaluation and support activities for the Regional Transportation Commission of Southern Nevada’s commuter services program, which serves all of Clark County. Program evaluation includes conducting and analyzing an annual commuter survey, aimed at identifying commute trends, program satisfaction, program impacts and opportunities to enhance the overall program and employer specific offerings. An annual transportation coordinator survey is being conducted with the goal of gaining insights into how transportation coordinators view the program, what could be done to help them promote Club Ride and alternative transportation modes as well as any additional feedback that could influence the program moving forward.Support activities have also included employer specific surveys conducted to develop targeted recommendations for a selection of engaged employers. Additional projects included an analysis of Club Ride’s rewards and incentive programs, a segmented email campaign developed to reactivate members who had become inactive and a redesign and update of Club Ride’s toolkit for employee transportation coordinators and related marketing materials.
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Destination Medical Center Transportation Study and TMA Formation

Destination Medical Center Transportation Study and TMA Formation

Rochester, Minnesota
UrbanTrans developed recommendations regarding what TDM strategies should be provided and the organizational structure through which those strategies should be delivered.

UrbanTrans was part of a consulting team that worked with the city of Rochester to study investments in transit, active transportation, Transportation Demand Management (TDM), and parking management as part of a significant planning and economic development effort aimed at accommodating a two-fold increase in its downtown employment over a 20-year period.

Results:

UrbanTrans developed recommendations regarding what TDM strategies should be provided and the organizational structure through which those strategies should be delivered. UrbanTrans also assisted the city with the development of policies to encourage new developments to fund and implement TDM strategies that reduce parking demand and vehicle travel.

Simultaneous to our TDM planning work, UrbanTrans has helped the city plan and implement a pilot TDM program for city staff and subsequently launched a transportation management association to expand that program to other employers and employees within the city. Current efforts include surveying employees, identifying applicable TDM strategies, and developing and implementing marketing and educational efforts to encourage travel behavior change.

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MassRIDES Program Support

MassRIDES Program Support

Massachusetts
MassRIDES hired UrbanTrans to build a model that predicts increases in transit ridership that would result from subsidizing TNC rides between commuters’ homes and nearby commuter rail stations in the Boston region.
UrbanTrans’ role in the MassRIDES Program Support project was three-fold:
Program Evaluation
UrbanTrans conducted an analysis of three evaluation methodologies in order to improve how program impacts are determined. Prior to our support, estimates of impacts on travel behavior and environmental quality primarily came from data collected through a state-wide ridematching and trip tracking tool. UrbanTrans analyzed the data collected through the tool and the methodology used to determine program impacts and provided recommendations to improve the analysis methodology. Our work included modeling program impacts using TRIMMS and conducting a survey of program participants. The survey data were used to build a statistical model to estimate program impacts that accounted for participant race, income, and work location. In addition, an analysis was conducted to determine what effect suburban versus urban locations had on program results.
TDM Toolkits
UrbanTrans assisted MassRIDES with the development of Transportation Demand Management (TDM) toolkits that are being used to educate employers and developers on the benefits of TDM programs. The toolkits are designed to assist developers and employers with the selection of TDM strategies that are applicable to their worksite or development that will result in measurable reductions in vehicle travel. Based on the success of the toolkits, UrbanTrans was asked to update them to cover a broader selection of employers and locations throughout the state.
TNC as a first mile solution
MassRIDES hired UrbanTrans to build a model that predicts increases in transit ridership that would result from subsidizing Transportation Network Company (TNC) rides between commuters’ homes and nearby commuter rail stations in the Boston region. The model controls for factors such as parking cost and availability, station access time and mode, differences in rail travel time versus vehicle travel time, vehicle trip cost savings, transit fares, and parking fees at transit stations and near work locations. It was used to evaluate stations throughout the Boston region and identify the top ten stations where TNC subsidies will yield the largest increases in transit ridership while requiring minimal net costs after accounting for new transit fare revenue.
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