Club Ride Commuter Services
Las Vegas, Nevada
An annual transportation coordinator survey is being conducted with the goal of gaining insights into how transportation coordinators view the program, what could be done to help them promote Club Ride and alternative transportation modes and any additional feedback they have that could influence the program moving forward.
UrbanTrans has been performing annual program evaluation and support activities for the Regional Transportation Commission of Southern Nevada’s commuter services program, which serves all of Clark County. Program evaluation includes conducting and analyzing an annual commuter survey, aimed at identifying commute trends, program satisfaction, program impacts and opportunities to enhance the overall program and employer specific offerings. An annual transportation coordinator survey is being conducted with the goal of gaining insights into how transportation coordinators view the program, what could be done to help them promote Club Ride and alternative transportation modes as well as any additional feedback that could influence the program moving forward.
Support activities have also included employer specific surveys conducted to develop targeted recommendations for a selection of engaged employers. Additional projects included an analysis of Club Ride’s rewards and incentive programs, a segmented email campaign developed to reactivate members who had become inactive and a redesign and update of Club Ride’s toolkit for employee transportation coordinators and related marketing materials.
